Q. What is your return policy?
A. We accept returns of most products* for exchange or refund, less original shipping charge (if applicable), within 30 days of the delivery date. Items must be in new, unaltered, and unused condition**. Contact Allentown customer service to process a return. Refunds can only be credited to the original payment method. A restocking fee may apply.
Q. How do I make changes to an order, cancel an order or have other order inquiries?
A. Contact Us with your order number and details about the changes you would like to make.
Q. What carrier do you use to ship?
A. We use FedEx as one shipping partner.
Q. When will I receive my order?
A. Your items will ship 3 – 5 business days from receipt of order.
Q. What do I do if I received a defective order?
A. Contact Us with your order number and details about the order issue.